![]() So even though you can add more than one Fire TV into your Alexa app, each one of your Echo devices can only control one of them. Second, only one Fire TV can be controlled per Echo. Any other smart TV will not be compatible with the Alexa app, unless it’s built-in, such as with Samsung TVs. First off, you need to be trying to control a Fire TV. The problem could be due to a number of causes. She may say “TV doesn’t support that” – or just do nothing at all! This is frustrating, to say the least. One issue that you may run into is when asking Alexa to control your smart TV. But what if it doesn’t? Problem #1: Alexa Can’t Control Your Smart TV Now, if you’re anything like me, you ask again – especially if she’s done it before with no problem! About 60% of the time, asking again works. ![]() Then she responds with, “Sorry, doesn’t support that”. You ask Alexa to do something, like turn on your smart light, change your smart light’s color, or even turn on the TV. Most of us that have Amazon Echos have run into this error at least once. So why does this happen, and what can you do if it happens to you? Fixing the ‘Device Doesn’t Support That’ Error One of the most common errors Echo users face is the dreaded “ doesn’t support that” error. However, as great as she can be, problems still occur. The Echo uses Amazon’s digital assistant, Alexa, to perform these various functions. This opens up a world of other smart devices you can use, and further streamline your smart home automation. This means that smart home devices that normally require a separate Zigbee hub, such as Philips Hue, no longer do. Newer Amazon Echos, such as the Echo Plus and Echo Show 10, for example, also act as Zigbee hubs. Echos typically use Wi-Fi to connect all of your devices together. ![]()
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